What our customers said about us in 2012
-
91% overall satisfaction with our service
▲ 7%
- 90% are satisfied with the quality of our homes
▲ 4%
- 91% feel they are kept informed by us
▲ 14%
Every year our tenants are surveyed by an external company to test their satisfaction of our work as part of the Survey of Tenants and Residents (STAR).