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Home > My home > Money and rent > Help and advice

Help and advice 

Do You Find Claiming Housing Benefits A Bit Of A Maze And Need Help?

We can provide advice and help you to claim benefits by phoning the Welfare, Benefits and Debt Advice Officer on 01724 279900 or emailing rentrecovery@nlhomes.org.uk.

If you are having difficulty paying your rent - talk to us

We are here to help you and want to stop you getting into arrears. 

However, if you do not pay your rent, and you ignore letters or cards and avoid contact with us, we will take action that could ultimately mean the loss of your home.

If you have a problem, the sooner you tackle it, the easier it will be. If court action has to be taken, you will have to pay the costs, which will add a minimum £150 to your debt.

A court judgement can also make it difficult for you to get finance or credit in the future.

We do understand that some people have genuine difficulty in paying their rent on time. If this applies to you, please contact us immediately on 01724 279900.

Debt Advice

If you have difficulty paying your rent, come and talk to us straightaway before the debt gets out of hand.

We can help you to fill in an income and expenditure sheet [PDF] Opens a new window to see where the problems are and give you advice on welfare benefits and dealing with your debts. If you have other debts, you may prefer to take some impartial advice. Helpful organisations include:

Citizens Advice Bureau Opens a new window - 0870 1264854

Consumer Credit Counselling Service Opens a new window - 0800 138 1111  

National Debtline Opens a new window - 0808 808 4000