We are striving to deliver an excellent service and provide better homes for our tenants.
This section contains information about how we are performing. A brief summary is displayed below however you can view more indepth details about our performance - such as the Improvement Programme, Housing, Rent or Repairs by selecting the appropriate links from the menu on the left.
| Improvement Programme |
| Overall performance of the programme |
67% Complete |
|
Electrical rewiring |
85% Complete |
| Fascias and soffits |
80% Complete |
| Doors |
77% Complete |
| Windows |
72% Complete |
| Heating |
69% Complete |
| Bathrooms |
46% Complete |
| Kitchens |
36% Complete |
| |
|
| Housing |
| Total number of properties |
9860 |
| Number of properties sold |
16 |
| Number of leaseholders |
283 |
| Number of properties let |
1070 |
| Number of new homes built |
8 |
| Number of active applicants on the Housing Register |
3640 |
| Re-let times for homes |
33 (24) |
|
|
| Rent |
| Tenants satisfaction regarding value for money |
80% |
| Rent arrears as a percentage of total rent due |
2.27% |
| Average rent of a property (based on 52 weeks) |
£54.91 |
|
|
| Repairs |
| Percentage of emergency repairs completed in target |
87% Complete |
| Percentage of urgent repairs completed in target |
94% Complete |
| Percentage of routine repairs completed in target |
89% Complete |