North Lincolnshire Homes must ensure that it's policies are clear and provide a basis for consistent decision making - so that consistent services are delivered across throughout the organisation and a measurable standard.
We currently have the following policies in place:
- Accounting Policy
- Aids and Adaptations Policy
- Allocations & Lettings Policy and Procedure
- Anti-Social Behaviour Policy
- Asbestos Policy
- Asset Disposal Policy and Procedure
- Audit Policy
- Bad Debt and Write off Policy
- Board Membership & Recruitment Policy
- Budget Setting & Control Policy
- Child Protection Policy & Procedure
- Community Cohesion Strategy
- Compensation Policy
- Complaints and Customer Feedback Policy
- Corporate Debt Policy
- Customer Care Policy
- Disposal of Fixed Assets Policy
- Domestic Violence Policy
- Empty Homes Policy
- Energy Policy
- Environmental Policy
- Equal Opportunities Policy
- Equality & Diversity Policy
- Fraud Risk Management Policy
- Gas Servicing Policy and Procedure
- Harrassment Policy
- Home Ownership Policy
- Housing Benefit Policy and Procedure
- Improvement Programmes Policy
- Income Management Policy
- Leaseholder Policy
- Neighbourhood Management Policy
- Procurement Policy
- Protection of Vulnerable Adults Policy and Procedure
- Rechargeable Repairs Policy
- Relationship Breakdown Policy
- Rent and service charge setting policy
- Rent setting Policy
- Repairs & Maintenance Policy
- Risk Management Policy
- Special Needs Policy
- Standing Orders Policy
- Tenant Board Member Disqualification Policy
- Tenant Board Member Recruitment and Succession Policy
- Tenant Participation & Stakeholder Consultation Policy
- Treasury Management
Our leaflets are a summary of these policies, though if you would like a copy of any of our policies please contact us.